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  • Supervisors, managers, senior managers and directors can often be highly intelligent professionals but sometimes lack the ability to connect with their team in authentic and impactful ways. In this one day workshop we practice techniques that foster listening skills, professional support and empathy: all key components for manager & leaders wanting to bring out the very best in team members and themselves.

    You will increase your personal motivation by learning how to manage your emotions in your most difficult moments, enabling you to perform and lead at your best, and connect in an empathetic & impactful way.

    This workshop will be in Khmer and is suitable for current or future Team Leaders, Supervisors, Managers

    Workshop Objectives:

    • Understand personal motivators that exist within the team and use these to better motivate individual team members
    • Practice listening skills and the impact it has on developing mutual understanding and empathy
    • Explore the benefit of the change and transition they are experiencing, transforming difficulties into opportunities

    Workshop Topics:

    Module One: Getting Started

    • Icebreaker
    • The Parking Lot
    • Workshop objectives
    • Meditation & Self-Reflection

    Module Two: Introduction to Emotional Intelligence

    • What is Emotional Intelligence?
    • Self-Management
    • Self-Awareness | Aware of others
    • Self-Motivation | Motivate others

    Module Three: Four Skills in Emotional Intelligence

    • How to Accurately Perceive Emotions
    • Use Emotions to Facilitate Thinking
    • Understand Emotional Meanings
    • Manage Emotions
    • Focused Listening
    • Asking Questions

    Module Four: Wrapping Up

    • Human reactions to stress and anger 
    • Words from the Wise
    • Questions & Answers
    • Action Plans
    • Feedback & Close



"The Hr practitioners and the HR Manual designed by The Capacity Specialists--it really inspires. It is really value added for the private sectors, civil society organizations, and even the government institution to learn, to gain more knowledge. Especially both practical skill and theory--that is what I found. It is very added value and it fulfills the skills mismatch within current Cambodian context."

-excerpt from an interview with Mr. Mak Chamroeun