Result Focused

The Capacity Specialists knows that you want positive results when you invest in your people. Our customized programs are designed to change behavior, mindsets and achieve clear and measurable results over a 2 to 3 month period.

Innovative Learning

The way in which people work and learn has changed. Your people have less time but must deliver more. People want to learn on-demand and just-in-time. The Capacity Specialists is a market leader in providing innovative programs that match the needs of clients and participants.

Guaranteed Solutions

The Capacity Specialists is confident it can deliver results. So confident that we are willing to stake our reputation on it! All our programs come with a guarantee to give our clients comfort that they will see positive results from their investment.

What We

Offer

High Performance Sales Culture

Sales is a key driver of business performance but is also one of the most challenging to get right. It depends on not only sales people having appropriate sales process skills but also strong people skills and relentless motivation and drive. The challenge is how to get all of this right.

Achieve Sustainable & Exceptional Sales Performance in 3 Months!

Exceptional Customer Service Culture

Exceptional customer service is a key driver of business performance in a competitive market place. It depends not only on customer facing employees having appropriate customer service skills but also strong people skills, the desire to exceed customer expectations and the infrastructure in place to support delivery. The challenge is how to get all of this right.

Transform Your Customer Service to be Exceptional in 3 Months!

Premium In-House Program Powered by Syzygy® Space

Organisations today are demanding better results from their trainings. They want to see behavior change in their people with the aim of improving productivity and performance. The Capacity Specialists understands this and has developed a unique and innovative training program incorporating the proven Syzygy® Space methodology. The Premium In-House Program powered by Syzygy® Space provides your employees with key skills and knowledge and then supports them to use these to improve their performance in the workplace.

Ensures training leads to positive behaviour change!

Syzygy® Space For Teams

Results are achieved by Teams with a common purpose; NOT Individuals operating alone. Organisations that formally support workplace learning engage, align & empower teams to learn, adapt and improve every day towards achieving a common purpose. Workplace learning taps into 90% of how people learn and therefore is many times more effective than instructor led learning.

Improve Your Teams’ Performance

The Six ‘I’s of Innovation®

Organisations see the need to make innovation part of their DNA & culture. This means innovative mindsets and behaviors need to be part of everyday working life. We work with organisations to help increase their productivity and profitability by creating new products and services and building innovation skills, processes and capabilities.

Build a culture of Innovation!

Core Empowerment™

Your employees have the power to achieve greatness in every aspect of their life and positively affect people around them, their colleagues, subordinates and even managers. This program will help your employees identify ways to transform themselves.

Empower your teams to show their true potential with Core Empowerment™

Employee Engagement Program

Employee engagement is the key to driving better performance. An engaged team means they are more willing to do more to achieve the goals of the team. But how do you better engage your teams? The Employee Engagement program will help your managers and supervisors to understand what it takes to engage their teams and to give them the skills and tools to do this effectively.

Learn to better engage your teams for greater performance.

Advanced Excel

Employees around the world use Excel – every day – in a simple capacity, but not many people use its advanced features. Improving your Excel skills can better your overall effectiveness and efficiency at work. Often the most beneficial tools are those that are simple and rarely used because users have never been brave enough to try clicking on new buttons.

Participants on this program will learn tools only used by 1 percent of Excel users worldwide.

High Performance Sales Culture
Exceptional Customer Service Culture
Premium In-House Program powered by Syzygy® Space
Syzygy® Space for Teams
The Six ‘I’s of Innovation®
Core Empowerment™
Employee Engagement Program
Advanced Excel Program

Watch our video to learn more about The Capacity Specialists

About Us

The Capacity Specialists is an innovative learning & development services provider offering proven programs designed to change behavior, improve people performance and drive organisational performance.

The Capacity Specialists has operated in Cambodia since 2010 and can assist clients in all 21st century workplace skills.

 

Achievements
150
Effective
Workshops & Programs
100
Satisfied
Clients
2200
Engaged
Participants
7
Years
in Operation

Featured

Specialists

Download Our Service Brochure

Some of Our Clients

Ms Marina Pykhteeva

Acting Learning & Development Manager, Cellcard
Telco environment is fast-faced & The Capacity Specialists (TCS) is the learning partner we rely on to help our people stay ahead. From the initial briefing on our needs & expectations to the post-training evaluation – working with TCS is always a pleasure. The Capacity Specialists were the first & only partner coming to mind when we needed urgent assistance with Sales Enablement. Given a timeframe of only 2 weeks, Gabriel & team have come up with a detailed proposal, developed a tailor-made program, adapting the Syzygy approach, & made all the necessary arrangements for a 3 day workshop. If there’s one word to describe our relationship with The Capacity Specialists it’s ‘trust’. Trust that they will come with the optimal solution to address our training needs, trust that the training will go smoothly, and trust that we, as a company, will be satisfied with the outcomes. Overall, The Capacity Specialists is the only training provider in Cambodia that delivers impeccable learning journeys & trainings.

Mr Fernando de Castro Pastor

People and OD Manager, Cambodia Brewery Limited
We’ve been working with Gabriel and The Capacity Specialists team for quite a while already. Since the beginning the level of customer orientation and focus on our specific needs have been very impressive. After spending some time learning about our organizational and business challenges, they were able not only to come up with few training initiatives that helped us in the short term but also contributed to our strategic discussions on how to build the capabilities for the future (e.g. innovation culture). From a client perspective, this is a real adding value service which has definitively strengthen our partnership. Moreover their learning philosophy (70/20/10) which stresses the importance of on-the-job learning, it’s fully aligned with our own. This together with the large pool of experienced trainers on offer give us full confidence on their services and make us consider The Capacity Specialists as a true business partner in our efforts in developing the capabilities of our people.

Mr Teng Koytry

Assistant Manager, Chip Mong Academy
The Capacity Specialists has a very well-connected network with highly qualified trainers from overseas. A few trainers to whom I have been introduced are among the prominent ones in their respective field of expertise. In addition, Mr. Gabriel’s very understanding and accommodating working approach allow us to develop a healthy working relationship with TCS. These are undeniably TCS’s unique selling propositions which make it stand out.

Mr. Thomas Thiebault

Chief Financial Officer, Europ Continents
The Capacity Specialists is a supportive and reliable partner that helps us, providing tailor made trainings to our staff to get immediate and sustainable benefits.

Featured Program

Six 'I's of Innovation®

Discover how the Six ‘I’s of Innovation® is enabling organisations in Cambodia to create value from new ideas.

Upcoming

Public Workshops

Creative Problem-Solving

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small. The Creative Problem-Solving workshop will give participants an overview of the entire creative problem-solving process, as well as key problem-solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the workshop.

The Secrets to Maximising Sales Success

All sales people want to be successful so how can you standout from the rest? A sales person is defined by their sales success. If you focus on ensuring you have the right qualities, behaviours and a thorough sales process, then your chances of sales success will be greater. This workshop is designed for sales professionals who want to be more successful in sales. Participants will learn new skills they can apply every day to improve the effectiveness of their sales.

Improving NGO Sustainability with Effective Fundraising

Grounded in the constant need for NGOs to acquire new donors, organisations need to be prepared to respond to the changing motivations of donors and harness the new opportunities created through technology locally and globally. This workshop is specially designed for leaders and managers of NGOs, community-based organisations and civil society organisation who are involved in fundraising.

If you want guaranteed results, contact us now.

Email

results@thecapacityspecialists.com

Working hours

Mon. - Fri. 8AM - 5PM

Telephone

+855(0) 87 484 808

+855 (0) 23 451 6171

Contact Form

If you would like an innovative learning & development partner who guarantees to improve your organizational performance, send us a message – we would love to hear from you!
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