There’s a hidden performance driver that provides successful organisations – big and small – with a powerful advantage versus their competitors: organisational health. In today’s business environment, successful organisations need the smartness to look around the corner when innovating new products and services. Bestselling author...

Gamification is a topic you have likely heard a lot about, but very little information is available to explain why it works. Gamification is the incorporation of game-like mechanics and elements into non-game contexts to enhance engagement and motivation. Understanding this can help you uncover...

Business entities are typically set up with the expectation that the business operations will continue into the foreseeable future. However, we operate in a continuously tumultuous and volatile environment that is uncertain, complex, and ambiguous. This may lead us to face various disruptions or crises....

In the fast-paced and constantly changing world, the role of learning and development (L&D) professionals is key in driving organisational success. However, in Cambodia, the profile of L&D professionals is not as prominent as it should be. This article aims to highlight the importance of...

Early in my career, I worked in small companies of less than 20 people. I worked at a magazine publisher, a wellness consultancy, a public relations firm, and a knowledge management consultancy. They were all interesting jobs because whenever I didn’t understand something, I could...

I vividly recall the time during the pandemic when I conducted a one-day virtual workshop for four groups of small to medium-sized business owners on communication skills for leaders. During the session, one participant unmuted and asked, “How do I know when my team trusts...